When Ruth came in for her 6 month appointment today, I could tell that something was bothering her. She wasn’t her usual happy joyful self. I didn’t want to pry, but I did ask her if everything was ok. She stated only that she had a lot on her mind, two family members dealing with cancer, and financial issues that were looming.
I took her blood pressure and although it was slightly higher than normal, I made a judgement call to keep her in my chair. I decided to tell her about my dental appointment from the previous day when I had a tooth prepped for a crown, mostly to take her mind off her own appointment, but also to let her off the hook about anything else she may be worrying about.
I’m not much of a talker when I work, but I felt like Ruth could use a good story about a dental provider getting tortured in the chair for once!
It must have worked because after I was done, she hopped out of the chair smiling, gave me a huge hug and told me that she really didn’t want to come to her appointment today but she talked herself into her car and drove down to the clinic because “you people have done so much for me and your time is so valuable that I couldn’t let you down.” She then thanked me for making her laugh.
I told her the pleasure was all mine. ❤️
~ Volunteer Dental Professional